Normally, visa is the first compulsory document that you have to handle before departure (both visa at the embassy and visa on arrival). However, due to some urgent reasons (see below), some people cannot apply the visa in time and may be refused to get on board.
– Urgent family issues in Viet Nam
– Misinformation on Vietnam visa exemption list
– Flight changes for urgent meeting
– Wrong personal information in the visa approval letter which has not been discovered until check in at the airport
The worst case is you face this trouble in night time of Viet Nam or during weekend. So what can you do? I already experienced this problem in the first time I came to Viet Nam in Mar 2015 since I had wrongly thought that I did not need Vietnam visa; however, I was very lucky when I found out a website http://www.getvisavietnam.com which helped me survive.
I was told that, in the past, the unique solution is to postpone the flight and wait until I get the visa next working days. This problem can destroy your entire plan in Viet Nam and lead to huge financial and mental loss.
At the moment, there are 2 other options for anyone who meets this trouble.
– The first one: Guarantee service
It depends on how strong relationship of the visa service company in Viet Nam with the airlines. For examples, the company I contacted – Eviva Tour who is the owner of http://www.getvisavietnam.com, has very close relationship with Viet Nam airlines and Thai Airways airlines. Therefore, the company can guarantee for me and I could get on board (VN 531) without visa checking from Shanghai. Then, upon Noi Bai airport (Viet Nam), there was a man who supported me to get the visa smoothly. Thanks all these guys again.
– The second solution: Rush visa during working off hours/weekend
I was advised that this service is different from rush visa during working hours which many visa websites are offering. Just some senior visa company can support this service but normally, it is not public on the website. You are asked to contact them for this service.
For your reference, my consult visa website can provide this service. You can contact them via hotline: +84 9 3600 9908 or email mailto: firstname.lastname@example.org for your detail case.
A notice for you on the fee for these above 2 services: since it is done in working off hours/weekend or national holidays, the fee is much more expensive than normal processing visa. You can trade off between the fee and the flight charges for cancellation or flight change and make the decision.
Hope my information is helpful for you when you are in need.
by Mario Bastian (GERMANY)